Terms of Service

These Terms of Service ("Terms") govern your access to and use of Idevio, operated by Ideviolabs at https://ideviolabs.com (the "Service").

By creating an account, accessing, or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

You must be at least 16 years old and able to form a binding contract to use the Service.

You may not use the Service if you are barred from doing so under applicable law or if we have previously suspended your account.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You agree to provide accurate information and to keep your account details up to date.

Notify us promptly at hello@ideviolabs.com if you suspect unauthorized access to your account.

Idevio is a software platform that helps founders plan, organize, and track startup work using roadmaps, workspace tools, integrations, and AI-assisted features.

We may add, change, or remove features at any time. We try to avoid disrupting paid features you rely on, but the Service is provided on an evolving basis.

The Service includes AI-generated content such as roadmaps, validation reports, competitor summaries, and coaching responses.

AI output may be wrong, incomplete, outdated, or inappropriate for your situation. You must independently review and verify anything before relying on it.

AI features do not constitute legal, financial, tax, investment, medical, or professional advice. You are solely responsible for decisions you make using the Service.

You retain ownership of content you submit to the Service ("User Content").

You grant us a worldwide, non-exclusive license to host, store, reproduce, process, and display User Content only as needed to operate and improve the Service, including providing AI features you request.

You represent that you have the rights needed to submit User Content and that it does not violate these Terms or applicable law.

You agree not to:

• Use the Service for unlawful, harmful, fraudulent, or abusive purposes.
• Attempt to gain unauthorized access to the Service, other accounts, or our systems.
• Reverse engineer, scrape, or overload the Service except as permitted by law.
• Upload malware or content that infringes intellectual property or privacy rights.
• Use the Service to build a competing product by systematically extracting data or outputs.
• Misrepresent AI-generated content as human professional advice to third parties in a regulated context.

The Service may integrate with third-party services such as Google, Stripe, Calendly, and OpenAI. Your use of those services is subject to their terms and policies.

We are not responsible for third-party services and do not guarantee their availability or accuracy.

We offer free and paid subscription plans. Plan limits and features are described on our pricing page.

Paid subscriptions are billed in advance on a recurring monthly basis through Stripe unless stated otherwise.

Prices may change with reasonable notice. Price changes apply to future billing periods after notice.

Taxes may be added where required. You authorize us and our payment processor to charge your payment method for applicable fees.

If payment fails, we may suspend or downgrade your account until payment is resolved.

See our Refund Policy for cancellation and refund details.

You may stop using the Service at any time and may cancel a paid subscription as described in our Refund Policy.

We may suspend or terminate access if you violate these Terms, create risk for us or other users, or if required by law.

Upon termination, your right to use the Service ends. Provisions that by nature should survive (including payment obligations, disclaimers, and limits of liability) will survive.

The Service, including software, design, branding, and documentation (excluding User Content), is owned by Ideviolabs and its licensors and is protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes while your account is active and in good standing.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, error-free, or that AI outputs will be accurate or suitable for your needs.

To the maximum extent permitted by law, Ideviolabs and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunity.

Our total liability for any claim relating to the Service is limited to the greater of (a) the amount you paid us in the 12 months before the claim or (b) USD $100.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You agree to defend, indemnify, and hold harmless Ideviolabs from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your User Content, or your violation of these Terms.

These Terms are governed by the laws applicable to the operator of the Service, without regard to conflict-of-law rules.

Before filing a formal claim, you agree to contact us at hello@ideviolabs.com and try to resolve the dispute informally within 30 days.

Except where prohibited by law, disputes will be resolved in the courts located where Ideviolabs is established, and you consent to personal jurisdiction there.

We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms and updating the "Last updated" date, and where appropriate by email or in-product notice.

Continued use after changes become effective constitutes acceptance of the updated Terms.

Questions about these Terms? Email hello@ideviolabs.com.